Phone banking officer

0 - 3 Years
Bengaluru

Job Description

Work Experience: 0-3yrs.

Location: Bommnahali, Bangalore.

Industry: Banking.

Must have good communication skills .

Handle inbound calls

Handle Escalations & Retention for Banking products

Interacting with Supervisors and Manger for Process and product related issues and Resolutions

Following up regularly with clients for escalation issues and ensuring that all escalations are closed within timelines

Highlighting frequent and repeated issues to the clients and following up with them for resolving the same

Maintaining escalation team trackers and publishing timely reports to the supervisors and clients

Guiding new officers and supporting the floor in Peak Hours.

Interested candidates can share your resume to sumithra@bbspl.in



Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:Financial Services, Banking, Investments, Insurance

Role Category:Retail/Personal Banking

Role:CRM/Phone/Internet Banking Executive

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.B.A / B.M.S - Management, B.Com - Commerce

PG:M.Com - Commerce, MBA/PGDM - Any Specialization

Company Profile

Buzzworks Business Services Pvt Ltd.

we are providing recruitment and staffing services all over india.
View Contact Details+

Recruiter Name:Sumithra K

Contact Company:Buzzworks Business Services Pvt Ltd.

Telephone:8946007283

Address :201, Crystal Tower CHS Ltd., 75, Gundavali Cross Lane, Andheri Kurla Road, Andheri - East, MUMBAI, Maharashtra - 400069,India

Website:http://careers.buzzworks.com