" Pro-active monitoring of the customers hardware
Taken ownership of tickets created within the stipulated SLA
Follow up on tickets with the internal Team for resolution
Interact with customers on a daily basis via Phone, Email & Chat
Quallification & Experience Required
"Quallification : B.E (Preferred)/ Any Degree Experience : Fresher
Desired Experience & Expertise Desired Personal characteristics / Soft skills
Need to have areas Need to have areas
Needs to know about basic computer troubleshooting. Basic understanding of Linux. Good understanding on Infrastructure Monitoring tools Added advantage. Basic understanding on Networking concepts. Basic understanding about bash scripting Good Communications Skills both verbal and written.
Salary: INR 50,000 - 1,00,000 P.A.
Industry:IT-Software / Software Services
Functional Area:IT Hardware, Technical Support, Telecom Engineering
Desired Candidate Profile
Buzzworks Business Services Pvt Ltd.
We are Buzzworks. Established in 2001, we take up customers payroll and compliance loads under a single window.
We pride ourselves in coming up with solutions that are on time, within budget & executed well
Contact Company:Buzzworks Business Services Pvt Ltd.